Freight Forwarder

Freight Forwarder

  • Ref No.

    CC2102

  • Salary

    Dependent on experience

  • Location

    Manchester, Birmingham, London (LHR)

  • Job Type

    Full time, permanent

Humber Recruitment are proud to be recruiting for the position of Freight Forwarder, for a valued client.

The ideal candidate will:

  • Provide an excellent customer service experience for their customers, including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.
  • Have the ability to follow strict and time sensitive SOP’s/KPI’s to ensure compliance.
  • Work closely with internal and external customers.
  • Cost control.
  • Complete month end department compliance.
  • Input Customs entries.
  • Assist senior forwarders, supervisors and line manager where required.
  • Ensure best practice models are adopted.
  • Operate within companies QA system.
  • Assist sales and management with customer development.

Preferred experience and knowledge:

  • Business related experience
  • Proven customer service record and experience
  • Proven operational experience

Essential technical skill:

  • Thorough understanding of customer needs
  • Knowledge of the international transportation and logistics industry, in export Air Sea Road operations
  • A knowledge and understanding of financials and impact on business
  • A good knowledge of IT systems and processes used in the transport sector
  • Educated to GCSE/O level standard or equivalent

The ideal candidate will be:

  • Team oriented
  • Customer service driven
  • Competent in reading/understanding SOP/procedure.
  • Flexible in approach
  • Target driven

 

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