Description
Course Content
This second module in Managing Teams and Individuals aims to help supervisors understand the role of formal Appraisal systems, setting SMART Objectives, preparing written and verbal reports, training needs analysis, job instruction and training effectiveness review techniques. Presenting information in Toolbox Talks and dealing with multicultural audiences.
Benefits
This module aims to introduce Supervisors to the practical tools used to lead a team including planning, appraisal, development and reporting.
Course structure
- Team development
- Emotional Intelligence
- Employment Law
- Negotiation Skills
- Management Reporting
- Diversity
- Delegation
- Decision-making
Duration
2 days
Cost
£280.00 +VAT per person
£1625.00 +VAT for a group of 1-12 people
