Humber Recruitment are resourcing a caseworker on behalf of a new client of ours based in Hull and the East Riding of Yorkshire.

Our client has been commissioned to provide a new, bespoke service in Hull and the East Riding of Yorkshire which will provide support to those affected by a recent high-profile incident including fraud and other crime types. Some of the individuals and families affected may also need support with the impact of different trauma responses.

The role will be on a fixed-term basis and will be valid for three-to-six months, which may be reviewed at the conclusion for a potential extension to 12 months.

About the role:

As a Caseworker within this service, you will;

• Support people who are likely to be impacted by the effects of bereavement as well as being victims of crime
• Make calls to people referred to the service primarily by the police and our dedicated support line
• Assess their needs and any risks and agree on a support plan
• Make regular contact with the individuals either by phone, video call or face-to-face as agreed with them
• Record actions and information on our case management system
• Be able to talk to them about the Victims’ Code of Practice and the Criminal Justice System
• Liaise with the police and other statutory and voluntary sector agencies where required

There may also be a requirement to:

• Attend multi-agency or other meetings with, or on behalf of, service users
• Provide support through court and other criminal justice processes
• Signpost or refer to other agencies including mental health and bereavement services

Depending on the needs of the service users and the changing face of investigations, there will be a requirement to travel to support service users and attend meetings and other events across Humberside.

The successful Caseworker will be someone with empathy, compassion and a professional outlook who can work in difficult and emotive situations. Due to the nature of the role, clinical supervision will be offered to all Caseworkers. The position will also be subject to the receipt of a valid DBS certificate.

To apply for the position, click the apply button below or at the top of the page and complete the form. For more information on the role, call our team on 01472 729768 and we will be happy to assist. You can visit our jobs page to see our full list of available vacancies.