Business Administrator

Humber Recruitment are pleased to be resourcing a Business Administrator for a new client of ours in Grimsby on a fixed-term basis.

Job Description

The successful candidate will support the Head of HR & Operations as the Client ramps up its recruitment drive ahead of its grand opening in Autumn 2025. The successful candidate will provide excellent administration and service to its candidates and employees in line with its values and policies.

General Information

The normal hours of work are 37.5 per week, or those necessary to fulfil the requirements of the position. There will be a requirement to work outside the normal 9 to 5, Monday to Friday, working week, including frequent evenings and weekends. This will mean working flexibly across the week, to suit the needs of both the role and the individual. Pre-opening and before the site is built, there will be elements of flexible working.

In accordance with our Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

All client employees are expected to:

• Be a role model for young people, present a positive ‘can-do’ attitude, and take personal responsibility for your actions.
• Work within the performance framework of the charity and live the values of the Client and its network.
• You will be expected to contribute to a culture of high performance, continuous improvement, and a young person first, team always ethos.
• Represent and promote the Client positively and effectively in all dealings with internal colleagues and external partners, and assist with any promotional activities and visits.

Key Responsibilities

Recruitment

• Support the Head of HR to recruit the wider Client team, ready for opening in Autumn 2025
• Recruitment Days – Prepare interview packs for the panel, coordinate room bookings, and assist with setting up tasks. Attend interview days to greet candidates
• Safer Recruitment – Assist with adhering to the Client’s safer recruitment procedure. Requesting references, processing DBS applications, and verifying ID
• Correspondence – Monitor the recruitment inbox, responding to candidates and enquiries
• HR Support – Assist the Head of HR with HR administration, staff onboarding, and maintaining HR records

HR

• HR Database: Support in the creation and maintenance of HR records on the new database. Including the set-up of contracts
• HR Support: Assist the Head of HR with HR administration, staff onboarding, and maintaining HR records
• Onboarding: Support new employees with onboarding. Ordering IT, equipment and system access

General Duties

• Reception & Enquiries – Manage phone, email, and in-person enquiries, ensuring a professional and welcoming environment for all visitors. Support the reception team as needed
• Administration – Provide administrative support to the wider SLT team, as required
• Customer Support – Assist young people and parents with membership queries, providing clear and helpful guidance

Safeguarding

• Policies – Comply with all policies and procedures, with particular reference to safeguarding, codes of conduct, health and safety and equality and diversity. Ensuring that this is reflected in all aspects of the role
• Safeguarding – To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Client members is promoted and safeguarded, and to report any child protection concerns to the designated Safeguarding leads following the appropriate policies, procedures, and practice.

Person Specification

Applicants will be expected to demonstrate the experience, skills, knowledge and aptitudes listed below throughout the recruitment process. However, if you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. Why?

Studies have shown that women and Black, Asian, Mixed Race & other ethnically diverse people are less likely to apply for jobs unless they meet every single criteria/competency. The Client and its Network are dedicated to driving change and to building diverse, inclusive, and authentic workplaces, so if you’re excited about this role but your past experience doesn’t align perfectly, please tell us how your experience is transferable.

YOU MAY BE JUST THE RIGHT CANDIDATE!

Selection Criteria

Experience

• Customer service experience in a fast-paced environment or charity setting
• Strong organisational skills with the ability to multitask, managing multiple stakeholders
• Hands-on experience of working in HR or recruitment

Skills, Knowledge and Attributes

• The ability to use and maintain office systems and contact databases (for example, MS Systems or Salesforce)
• A warm, welcoming personality that makes everyone feel at home with excellent communication skills, both face-to-face and over the phone or email
• A collaborative approach, with the ability to work closely with different teams at different levels
• Thrives in a fast-paced, dynamic environment, with an eye for detail and stays calm under pressure
• Ability to work on own initiative and as part of a team, maintaining a proactive approach and a can-do attitude
• A Passion for Young People: A genuine enthusiasm for working in a youth environment

To apply for the position, click the apply button below or at the top of the page and complete the form. For more information on the role, call our team on 01472 729768 and we will be happy to assist. You can visit our jobs page to see our full list of available vacancies.

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