Head of HR

Humber Recruitment are resourcing a Head of HR for a client of ours based in Grimsby on a full-time basis.

Job Purpose

These are very exciting times of change for our client, and we hope you will be interested in joining them on their journey.

Our client has grown tremendously in a very short time, both in size and in the delivery of services. Their paid staff team is now over 60, and this shows no signs of slowing down. They deliver a range of services, including refuge, outreach, housing, drop-ins, retail, online trading, children’s support, and training.

With this number of staff and approximately 140 active volunteers, capacity is stretched across leadership, operations, and income streams. Our client is developing a realistic management structure that supports this huge growth, strengthens leadership capacity and reduces operational overload. It ensures clear lines of accountability, protects service quality & compliance, but also enables sustainable growth.

The Head of HR will help lead and develop the organisation’s strategy, ensuring that staff are supported, valued, and empowered to deliver high-quality services to survivors of domestic abuse. This role is pivotal in fostering a trauma-informed, inclusive, and resilient workplace culture, aligned with the client’s values of compassion, integrity, and empowerment.

Key Responsibilities

Strategic Leadership

• Develop and implement a people strategy that supports organisational growth, staff wellbeing, and service excellence
• Advise the senior leadership team on HR matters, including workforce planning, organisational development, and change management
• Lead on equality, diversity, and inclusion initiatives across the organisation

HR Operations

• Deliver all HR functions, including recruitment, onboarding, performance management, supervision, appraisals, employee relations, and offboarding, with managers
• Support managers in official HR meetings – ensuring robust procedures are followed
• Support managers with HR meetings, giving advice and guidance to managers to enable them to lead and ensuring robust procedures are followed
• Develop HR policies and procedures, ensuring they are legally compliant, trauma-informed, and aligned with best practice
• Complement any external HR support services where applicable
• Implement new employment legislation and amend policies and procedures accordingly

Staff Wellbeing and Development

• Champion staff wellbeing and mental health, ensuring a supportive and safe working environment
• Lead on the management and implementation of staff development, training, and any progression pathways
• Support all managers in handling sensitive staff issues with compassion and professionalism

Compliance and Risk Management

• Ensure compliance with employment law, safeguarding standards, and data protection regulations
• Ensure accurate HR records and reporting systems are maintained
• Contribute to business continuity planning and workforce resilience

General Responsibilities

• To work as part of the Senior Management Team
• To work alone and on one’s own initiative, with due regard to lone working procedures
• To ensure good time management, making use of our Outlook Calendars with all staff
• To participate in staff training, ensuring mandatory training is up-to-date and refreshed regularly
• To attend team meetings, external meetings and Trustee meetings as requested
• To be familiar with all policies of the client; to ensure policies are signed off as instructed; to ensure policies are implemented and adhered to at all times
• To work at all times in accordance with the confidentiality policy of the client
• To comply with data protection legislation, ensure information sharing procedures are adhered to
• To ensure the highest standard of anti-discriminatory and equal opportunities practices are adhered to, and to work in a non-judgmental way, within the guidelines of equal opportunities and anti-discriminatory practice
• To work in a safe & responsible way, ensuring that safety & lone working procedures are followed
• To work in accordance with staff values and ethos as described in our staff agreement
• To work flexibly and responsively to meet the changing needs of the service/project
• To assist with providing cover for absent Managers during periods of sickness, holidays, etc
• To carry out any other duties commensurate with the level of this post

Person Specification

Essential Criteria

• CIPD Qualification Level 3 or above or equivalent
• Proven experience in a senior HR role, ideally within the charity, health, or social care sectors
• Strong understanding of trauma-informed practice and its application in HR
• Demonstrated commitment to equality, diversity, and inclusion
• Excellent interpersonal, leadership, and communication skills
• Ability to handle sensitive and complex issues with discretion and empathy
• Knowledge of employment law and HR best practices
• Familiarity with HR systems and digital tools

Desirable Criteria

• Experience working in a domestic abuse, safeguarding, or trauma-related service
• Coaching or mediation qualifications
• Experience in organisational development or change management

Values and Culture

The client is a values-led organisation committed to creating a safe, inclusive, and empowering environment for both their staff and the people we support.

To apply for the position, click the apply button below or at the top of the page and complete the form. For more information on the role, call our team on 01472 729768 and we will be happy to assist. You can visit our jobs page to see our full list of available vacancies.

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